FAQ
FAQ
Where Can I buy SAMOUT® products?
Our products are selling on Amazon.com and some physical dealers over North America and Australia. Here is our official Amazon Store Page: https://www.amazon.com/SAMOUT
How do I contact your company if I have questions?
Feel free to leave us any messages and we will normally reply in 24 hours. You could leave us messages at CONTACT US page, or simply shoot us an email to support@samoutUSA.com
What should I do if I received damaged order on Amazon?
Simply contact with Amazon Buyer Customer Service and we will replace or refund for you!
Received Amazon Order but with questions?
* Not sure How to Use
* Product seems malfunction
* Product Order Received but seems lack of accessories
Simply just shoot us an email to support@samoutUSA.com with your order ID and questions, better with picture described; we will help you out ASAP!
Do you offer COUPONS for buying on Amazon?
Absolutely! If you are purchasing with large quantity or purchasing for education/activities, shoot us an email to support@samoutUSA.com and we will set up exclusive coupon codes for you!